Privacy & Terms

Privacy Policy

We value privacy as much as you do. We will never disclose your personal information, such as email address or phone number, to any third party. We do employ the use of cookies. We use cookies to collect aggregate data regarding the use of the web site and to keep track of items in your shopping cart. You may contact us at any time to verify, edit, or remove your personal information from our systems.

We at IB Source (IB Source, Inc. and our affiliates) are committed to protecting your privacy. This Privacy Policy applies to both our Websites (www.myibsource.com, www.myciesource.com), including our associated mobile applications (Mobile Apps) owned and controlled by IB Source. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service. 

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@myibsource.com or by mail to IB Source, 516 North Ogden Ave., Suite 111 Chicago, IL 60642 USA, Attn: Privacy.

 

How We Use Information We Collect

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party. 

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at info@myibsource.com or postal mail to IB Source 516 North Ogden Ave., Suite 111 Chicago, IL 60642 USA, Attention: Privacy. 

Refund / Cancellation Policy/Sample Policy

How does a customer cancel order or ask for refund, timeframe etc?

All items purchased on myibsource.com or via purchase order are non-returnable and non-refundable. The only case for refund or replacement will be for damaged or defective items.  Please contact customer service at cs@myibsource.com or by calling us.   

All samples copies shipped to schools are for sample only and not for resale.  All sample copies are to be returned to IB Source after a 21-day review period.

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